Skip to Main Content

Foley Library User Services Training Guide

Chat Examples

When a Reference Question Becomes a Research Question

 

10:06AM qfpdnfsdje4za0@web.libraryh3lp.com hello I am a faculty member doing research on young adults and college health. do we have access to American college health association articles?

10:06AM gureference@chat.libraryh3lp.com Hi! Let me look into that for you!

10:07AM gureference@chat.libraryh3lp.com Would that be the same as the Journal of American college health?

10:07AM qfpdnfsdje4za0@web.libraryh3lp.com This is the suggestion I received on an article submitted... The introduction and literature review should be more focused on college students a nd young adults. The authors may want to utilize a larger scope for the literature review and include publications in the social sciences that would be relevant to this topic and decision making around physical activity.

10:07AM qfpdnfsdje4za0@web.libraryh3lp.com yes!

10:07AM gureference@chat.libraryh3lp.com We do have access to that! https://library.search.gonzaga.edu/permalink/01WIN_GONZAGA/pr4cqt/alma996239920902723

10:08AM gureference@chat.libraryh3lp.com It looks like none of our databases have the most recent 15 months

10:08AM gureference@chat.libraryh3lp.com But several of them have access going back to 1994

10:09AM gureference@chat.libraryh3lp.com If you need a specific article from the last 15 months, ILL would probably be your best bet.

10:09AM qfpdnfsdje4za0@web.libraryh3lp.com Thank you. ok, no I think this is ok. I am rusty on research--it's been a while...

10:10AM gureference@chat.libraryh3lp.com You can also set up an appointment with a librarian if you'd like some additional research support. They do in-person and virtual appointments.

10:10AM qfpdnfsdje4za0@web.libraryh3lp.com OK thanks!

10:10AM gureference@chat.libraryh3lp.com What department are you researching in?

10:11AM qfpdnfsdje4za0@web.libraryh3lp.com kinesiology and sport management (school of education)

10:11AM gureference@chat.libraryh3lp.com The school of education library liaison is Kelly Jenks

10:11AM qfpdnfsdje4za0@web.libraryh3lp.com I'll check in with Kelly O'Brien Jenks?

10:11AM qfpdnfsdje4za0@web.libraryh3lp.com oops!

10:11AM gureference@chat.libraryh3lp.com Yes!

10:12AM gureference@chat.libraryh3lp.com Here is a link to the education research guide: https://researchguides.gonzaga.edu/education

10:12AM gureference@chat.libraryh3lp.com Under Kelly's photo, there's a button that says "schedule appointment"

10:12AM gureference@chat.libraryh3lp.com You can click that and find a time that works for you.

10:12AM qfpdnfsdje4za0@web.libraryh3lp.com on it.

10:13AM qfpdnfsdje4za0@web.libraryh3lp.com THANK YOU!

10:13AM gureference@chat.libraryh3lp.com You're very welcome! Anything else I can help with?

Prank Chats

Very occasionally, you may be on the receiving end of a prank chat. Here is an example of a prank chat and how to handle it.

11:48AM e4n5mgjcxw1stg@web.libraryh3lp.com Haiiiii :3
11:48AM e4n5mgjcxw1stg@web.libraryh3lp.com How ya doin ;)
11:50AM gureference@chat.libraryh3lp.com Hi
11:50AM gureference@chat.libraryh3lp.com How can I help you?
11:51AM e4n5mgjcxw1stg@web.libraryh3lp.com I need some help finding deez
11:53AM gureference@chat.libraryh3lp.com Do you have an actual question or is it just for the joke?
11:55AM e4n5mgjcxw1stg@web.libraryh3lp.com No

If the patron continued on, you could block them for 24 hours by using the block button. Blocking a user sends an automatic email to Laura, Anji & Nicole.

Accessibility | Proxy Logout