Library & Department Mission Statement
Did you know the library has a mission statement? Read it here: https://www.gonzaga.edu/foley-library/about/foley-library-mission-statement
Our department (User Services) also has our own mission statement. Before we delve into customer service (what we prefer to refer to as scholar support or patron services), here is the mission statement for User Services (aka, the department where you work!):
The User Services department supports scholars by acting as a timely gateway to physical and digital spaces and resources. We care about adaptability, confidentiality, and collaborative work. We aim to provide inclusive, approachable, and holistic service for all patrons—both within and beyond the Gonzaga community.