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Foley Library User Services Training Guide

Staffing the Chat

During the late-night shift, you should be staffing the chat until midnight, either at the "Research Help" station of the Circulation Desk, or at the Information Desk.

You are not required to staff the chat after midnight. You are welcome to continue answering questions that late if you would like to do so. We just ask that you completely log out of LibH3lp by 1:45 am, so that no chats are left languishing in the void.

For more information on staffing the chat, please review the 2. PRA - Virtual Reference Chat section of this training LibGuide.

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